Q5:About the shipment: what type of shipment will you use?Ī: We usually ship the products by express(delivery it to your door) or by air freight to your nearest airport, shipping days:3-7 working days depend on destination If the order quantity is large, we may ship by sea container and the best ship way is by sea, shipping days: over 20 working days depend on destination port.Ī: Neutral package with airbag or Customized package.Ī:Shipping cost is charged by the package's weight and related to the shipping methods you choose and your destination. Please have a confirm with us which shipping way do you want. The buyer shall afford the shipping cost. Please have more discussion with us if your combination of models is complicated.Ī: We will send you the samples after we receive the payment for samples. Q3: What's your MOQ (minimum order quantity)?Ī: Generally our MOQ is no limited. We will try our best to give you a good resolve way. Our customer service team will provide immediate response to complaints. If there are any defective goods due to production defects or transportation problem, please contact us. Q2: What's your company policy on defective goods?Ī: Our company keep items quality for a long time. A: We guarantee our product is fit for its normal user purposes and is free from defects in materials or workmanship.
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